Get Help

Need Help with Swelly?

Our support team is here to help! Choose the best way to get assistance with your questions or issues.

Check Existing Ticket Status

Discord Server

Get quick help from our community and moderators

Join Server

FAQ

Find answers to common questions

View FAQ

Documentation

Learn how to use Swelly with detailed guides

Read Docs
< 2hrs
Average Response Time
24/7
Community Support
99%
Issue Resolution Rate
Support Ticket

Create a Support Ticket

Describe your issue and our support team will help you resolve it quickly.

Basic Information

Category *

Priority Level

Server Information (Optional)

If your issue is related to a specific server, providing this information helps us assist you faster.

Detailed Description *

Before You Submit a Ticket

✅ Do This

  • • Check our FAQ for common solutions
  • • Include specific error messages
  • • Mention the command you were using
  • • Provide your server ID if relevant
  • • Describe the steps to reproduce the issue

❌ Avoid This

  • • Submitting duplicate tickets
  • • Using vague descriptions like "it's broken"
  • • Sharing sensitive information publicly
  • • Demanding immediate responses
  • • Using inappropriate language